Encyclopedia
Technically complex product
A technically complex product — in relation to a technically complex product, the consumer has the right to refuse performance of the sales contract and demand a refund of the amount paid for such product or to submit a claim for its replacement with a product of the same brand (model, article number) or with a similar product of another brand (model, article number), with the corresponding recalculation of the purchase price within fifteen days from the date of delivery of such product to the consumer. After this period, the aforementioned claims may be satisfied in one of the following cases: discovery of a significant defect in the product; violation of the terms established by this Law for eliminating defects in the product; impossibility of using the product for more than thirty days in total during each year of the warranty period due to repeated elimination of various defects1.
Federal Law No. 234-FZ of October 25, 2007, "On Amending the Law of the Russian Federation 'On Protection of Consumers' Rights' and Part Two of the Civil Code of the Russian Federation," as amended on October 25, 2007, Article 1, subpara. b#3 // Official Gazette of the Russian Federation. 2007. No. 44. Item 5282. ↩